About Frank Heuer

Frank Heuer is a Senior Advisor at Information Services Group (ISG) and ranks among the most prominent analysts for cybersecurity, cloud, and digital workspace in the DACH region. He advises ICT providers on strategic and operational marketing and sales issues and is a sought-after conference speaker.

His key areas of expertise include Unified Communications & Collaboration as a Service (UCaaS), cloud-native infrastructures, security operations, and the digital transformation of the workplace. As a member of the IDG Expert Network, he regularly publishes analyses on market trends—from post-quantum encryption to SOC strategies for mid-sized enterprises.

Through his contributions to Digital Chiefs and the MBF Media Network, Frank Heuer shapes professional discourse around IT security and cloud transformation—grounded in deep expertise, practical relevance, and an analyst’s perspective on the DACH economy.

Information Services Group (ISG) is a leading global technology research and advisory firm and trusted business partner to more than 900 clients—including over 75 of the world’s top 100 enterprises. ISG is renowned for its ISG Provider Lens™—the world’s largest comparative study of IT and business services, evaluating thousands of providers across dozens of markets each year.